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Having login and password problems?
Our
system is case sensitive. You must type in your username and
password exactly as you originally typed it on the signup
form. If you are unsure of how your username and password
appears, you can look up your account
information.
How
do I cancel?
If
you wish to cancel and know your subscription number and username
click here.
You
wish to cancel & have forgotten your subscription number
and username click here.
The
movie downloads hang, they do not download completely:
You
need to delete your browser cash and restart your computer:
1. Click here
for Internet Explorer screen-shot instructions.
2. Click here
for other browser's detailed instructions.
How
do I look up my account information?
Click
here to look up your account information. This will allow
you to view your account information, or cancel your account.
If you cannot cancel using this option, please fill in the
customer
support form with as much information as possible, and
submit it to CCBill.
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